Refund & Return Policy

We want you to be satisfied with your purchase from Beibeis.

If you are not completely happy with your order, please contact us within 30 days of receiving your item.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

To request a return, please contact us at:

Email: service@beibeis.com

Please include your order number, the reason for return, and photos if the item is damaged or defective.

Once your return is approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

After we receive and inspect your returned item, we will notify you about the refund status. Approved refunds will be issued to your original payment method.

Please note that original shipping fees are non-refundable unless the return is due to our error.